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电力大数据:2018,21(S2):-
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营配贯通大数据分析在供电服务平台停电信息管理中的应用
(国网大连供电公司)
Marketing and Power Distribution Transfixion Big Data analysis applied to power failure information management on Power service platform
(Dalian Power Supply Company)
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投稿时间:2018-05-29    修订日期:2018-06-12
中文摘要: 当前,供电企业在计划停电前,只能通过报纸等媒体对停电线路覆盖的全部电力客户发布相应的停电通知,这种粗放性的通知方式,已经无法满足客户服务日益精细化管理的要求。国家电网公司主持的营配数据贯通工作,在各省级电力公司取得了显著的成效,并在各系统数据融合的基础上取得了应用上的突破。营配数据贯通实现了电网设备与用户信息的融合,从电网设备数据到用户数据实现了“一张图”的布局,从而为停电影响范围分析到具体用户提供了数据和技术支撑。本文探讨了在营配贯通的基础上,加快推进供电服务平台建设,通过大数据分析实现计划停电和故障停电影响范围拓扑、停电信息分析到户和停电信息主动通知的等业务功能,进而实现客户服务管理的精细化要求和电力优质服务水平的提升。
Abstract:At present, Power supply enterprises before the planned power failure,only through newspapers and other media, the corresponding power failure notice will be issued to all power customers covered by power failure lines. Such an extensive way of notice,has been unable to meet the increasingly sophisticated management of customer service requirements.State Grid Presided Distribution of data in battalion and distribution, remarkable achievements have been achieved at the provincial power companies, and made breakthroughs in application based on data fusion of different systems. The integration of distribution data and the integration of power grid equipment and user information is realized, from the grid equipment data to user data, the layout of "one map" has been realized,that provides data and technical support for the analysis of the power failure scope and the specific users.This paper discusses on the basis of data integration in battalion allocation and dispatching,speeding up the construction of power supply service command platform,big data analysis topological of the influence range of planned outage and power failure, outage information analysis and other business functions such as household and power failure information notifications.In order to achieve the fine requirements of customer service management and enhance the level of power quality service.
文章编号:     中图分类号:TM615;TN915.2    文献标志码:
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Author NameAffiliationE-mail
Shen-Jian Dalian Power Supply Company taijiheng@126.com 
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